Over the past couple of years, I’ve complained at the Smithsonian more than a few times for doing a rather poor job. Or at least what I see as their job, which is to educate and inform their visitors in the most engaging and interactive way possible.
Although I’m a “friend” of the museum, my annual contribution is not nearly big enough for their administration to care much when I point out their problems and threaten to drop my membership. So, they probably didn’t notice this month when I renewed at a much lower level.
I’m pretty sure that action will trigger a reaction from the computer that regularly spits out the materials asking for more money. It will note what I’ve done with digital sadness and ask me, more than a few times, if I want to reconsider for the sake of this great institution.
What it will not do is cause anyone at the Smithsonian to take a more reflective look at their mission, instead of spending on more public relations. It would be nice to have the kind of money to make that happen.