Vanity Fair this month has a long look at how Microsoft has managed to screw up a lot of things about it’s business over the past decade or more. Having been deeply involved with personal computing since the time the company began1, I found the whole thing fascinating. Your mileage may vary.
However, there is one section of the article that I think should interest anyone involved with public education.
In it the author discusses what she sees as a major cause of Microsoft’s lack of innovation and subsequent decline, a personnel evaluation system used within the company called “stack ranking”.
Every current and former Microsoft employee I interviewed–every one–cited stack ranking as the most destructive process inside of Microsoft, something that drove out untold numbers of employees. The system–also referred to as “the performance model,” “the bell curve,” or just “the employee review”–has, with certain variations over the years, worked like this: every unit was forced to declare a certain percentage of employees as top performers, then good performers, then average, then below average, then poor.
“If you were on a team of 10 people, you walked in the first day knowing that, no matter how good everyone was, two people were going to get a great review, seven were going to get mediocre reviews, and one was going to get a terrible review,” said a former software developer. “It leads to employees focusing on competing with each other rather than competing with other companies.”
Now the CEO who signed off on using this “destructive process” (that would be Bill Gates) is considered a “visionary” leader in the education reform movement.Â And he and his billion dollar foundation are advocating for several other similarly adversarial assessment programs for teachers such as merit pay and “value added” rankings.
Assessment programs which continue to envision classrooms as discreet spaces sealed off from the rest of the world, and teachers as independent contractors whose work is the only influence on student achievement (aka test scores).
I’m certainly not the first person to make the connection between Microsoft’s stack ranking and Gates pushing the idea that teacher assessment should be a more competitive process.Â But that point needs to be repeated as often as possible.
The bottom line that Gates and others miss entirely in their efforts to “reform” education is that schools are not businesses and those corporate practices cannot, and should not, be applied to the process of teaching and learning.
Especially an evaluation system that has been a major contributing factor to screwing up what was at one time the most valuable company in the US.
1 Although, in all those many years, I’ve never actually bought a Microsoft product or anything containing one. I do have Windows and Office on my MacBook Pro but those licenses belong to my school system.